Blog Archives - Page 4 of 43

Podcast: The relationship between service and sales

Posted on January 30, 2020 by Julie Cross

The relationship between service and sales It seems that many team members have a ‘fear’ around asking for the sale or suggesting extra purchases… and often it stems from a fear of selling… so is it selling or is it service? Let’s get a whole new perspective on the relationship between sales and service… […]

When angels are near, feathers appear

Posted on January 30, 2020 by Julie Cross

It has been sometime since I have done a feather post… as many of you know since my husband passed away I have seen feathers everywhere and just when I need a ‘sign’… and you know they say that when Angels are near feathers appear… and so this has always been a sign that Flash […]

Do you give standing ovations?

Posted on January 29, 2020January 30, 2020 by Julie Cross

I am always very grateful yesterday when I receive a standing ovation, and as anybody knows that works from a stage, they are the ultimate affirmation and appreciation for what you do and, in Australia for sure, they can be hard to come by, and not always because they weren’t deserved. I was at a […]

A better feeling place is just a different ‘thought’ away

Posted on January 24, 2020January 22, 2020 by Julie Cross

Usually at this time of the year I am off doing a hike or some kind of adventure in nature… we have done the ‘3 Capes Trek‘ in Tasmania, the ‘Great Ocean Road Walk‘ in Victoria, the adventure that is ‘Hinchinbrook Island’ in Queensland and last year we did a 3 day horse ride in […]

Podcast: Service, service, service!! What happened to service??

Posted on January 24, 2020January 25, 2020 by Julie Cross

Service, service, service!! What happened to service?? I hear business’s complaining about business… blaming on line shopping… well how about we get back into our circle of influence, control what we can and lift our standard of service and get back to connecting with our customers! My little rant on that! Subscribe to the […]

How our language can have a big impact on our energy and what we attract

Posted on January 22, 2020 by Julie Cross

I am laying on the beach and there are a group of under 8 nippers in front of me… the adult group leader is having a bit of a chat to them and asks how they are, one little boy answers… ‘Well, I am having a really bad day because I stood on dog poo […]

Loving with Autism Update: Dreaming Big

Posted on January 22, 2020 by Julie Cross

A few weeks into #thomaskent can and we have been busy washing dogs, walking dogs, washing dogs, sitting houses, cleaning houses, washing houses… mowing lawns, making gardens, weeding gardens… Thomas is paying tor his own petrol, insurance and buys his own clothes and often his groceries… he doesn’t pay board just yet ? And so in true […]

Loving with Autism Update: Working Side by Side

Posted on January 20, 2020January 22, 2020 by Julie Cross

Loving with Autism Update: Thomas and I continue to work side by side doing different jobs in his new business #thomaskentcan… and there have been so many gifts for both of us. The satisfaction that comes from seeing how getting down and dirty can make a difference… so often it is when you are tired and […]

52 and feeling brand new!

Posted on January 18, 2020January 22, 2020 by Julie Cross

Thank you friends for all of the beautiful birthday wishes… we have had the most wonderful couple of days, thanks to Emporium Hotel for all of the exquisite moments, you really do keep your promises… An awesome couple of days celebrating another birthday milestone… 52 and feeling brand new! 😉 maybe not quite! But of course every […]

New year reflections

Posted on January 12, 2020January 22, 2020 by Julie Cross

The start of a new year always bring around some reflection about where we have been and then what we would like to have achieved bu this time next year… I am a flower not a fighter, so most of my reflections and projections aren’ about concrete goal setting as such, but I do […]