Julie Cross, Author at Julie Cross

When we love ourselves enough

Posted on November 5, 2019 by Julie Cross

I know I have a simple approach… and I really do believe so many ‘issues’ would be solved if we loved ourselves enough… when we loved ourselves enough we didn’t starve our bodies, when we loved ourselves enough we didn’t overeat and burden our bodies, we love ourselves, why would we do that, we would […]

Video: Service and sales

Posted on November 5, 2019 by Julie Cross

It seems that many team members have a ‘fear’ around asking for the sale or suggesting extra purchases… and often it stems from a fear of selling… so is it selling or is it service? Let’s get a whole new perspective on the relationship between sales and service…

Making Ego a whisper

Posted on November 4, 2019 by Julie Cross

She wanted to dance but her ego/fear screamed, “No, sit down… what will people think”… but her soul/love whispered, “So, What does that matter, we just want to dance?” She wanted to speak but her ego/fear screamed, “You can’t do that what if they don’t like what you say or nobody comes?” … but […]

Podcast: Train your Staff

Posted on November 3, 2019November 12, 2019 by Julie Cross

Train your staff… the hidden curriculum of customer service and what we are forgetting to teach. Subscribe to the Julie Cross Podcast show on your favourite podcast player. Want to book Julie to speak with your leadership team? Find out more about her Speaking topics here

Video: Let’s talk about ENERGY!

Posted on October 31, 2019October 31, 2019 by Julie Cross

Let’s talk about ENERGY! You can’t just show up physically… you have to show up energetically!

Normalising emotions!

Posted on October 30, 2019November 4, 2019 by Julie Cross

There was this article in the paper on the weekend … I wrote this piece on emotions sometime ago… let us ‘normalise’ emotions and of course let us still see k the help when we need it and there is no shame in that! Maybe I get why there is depression, maybe I get why […]

Podcast: The Power of Affirmations

Posted on October 25, 2019October 25, 2019 by Julie Cross

Power of affirmations and why they do and don’t work

Hands Across the Water

Posted on October 25, 2019 by Julie Cross

This year I was fortunate enough to speak on the ‘Future of Leadership’ Stage again… these events support the charity that is ‘Hands Across the Water’… a charity started by Peter Baines in 2005 after the Boxing Day Tsunami. Hands now has 7 projects across Thailand with 350+ children in their care. Children that […]

Lucky me?

Posted on October 15, 2019 by Julie Cross

Don’t you just love it when people say how LUCKY you are… well this is my take on that…. 😉 Lucky me? People talk about luck… it is very easy to look across at somebody else’s life and go, “But it is OK for you, you are lucky you are strong, courageous, have family support…etc etc”. […]

Loving with (Autism) Being Thomas Update: Foot in the Door Training

Posted on October 7, 2019 by Julie Cross

Loving with (Autism) Being Thomas Update: Thomas has been doing her Certificate 3 in Hospitality… this is Renee from ‘Foot in the Door Training’ where he is doing his Certificate… He is coming towards the end of his course and called in to see how Thomas was going and this is what she said… […]