Julie Cross, Author at Julie Cross

The People are who Matters

Posted on February 5, 2020 by Julie Cross

As I share my message with the audience, they laugh, they cry, they hug, they share, they sparkle and so do I! 😉 And they remind me again that no matter what business you are in, what qualifications you have, what job you do, what service you provide or what product you sell, it all […]

Podcast: Why service is so difficult to manage

Posted on February 4, 2020February 13, 2020 by Julie Cross

Juile Cross Podcast what is service difficult to manage

Why service is so difficult to manage As we move into a new year in business let us put service in focus! And remember service has to be taught and managed… we can’t just hope they will get it right! Subscribe to the Julie Cross Podcast show on your favourite podcast […]

Live the Moments!

Posted on February 4, 2020 by Julie Cross

The further I move forward in life and within the story that is my life, the more I can look back and see the gifts… and something my life has taught me is to really LIVE the moments… Live the Moments! If you have been to one of my SHOWS you will know that […]

Podcast: The relationship between service and sales

Posted on January 30, 2020 by Julie Cross

The relationship between service and sales It seems that many team members have a ‘fear’ around asking for the sale or suggesting extra purchases… and often it stems from a fear of selling… so is it selling or is it service? Let’s get a whole new perspective on the relationship between sales and service… […]

When angels are near, feathers appear

Posted on January 30, 2020 by Julie Cross

It has been sometime since I have done a feather post… as many of you know since my husband passed away I have seen feathers everywhere and just when I need a ‘sign’… and you know they say that when Angels are near feathers appear… and so this has always been a sign that Flash […]

Do you give standing ovations?

Posted on January 29, 2020January 30, 2020 by Julie Cross

I am always very grateful yesterday when I receive a standing ovation, and as anybody knows that works from a stage, they are the ultimate affirmation and appreciation for what you do and, in Australia for sure, they can be hard to come by, and not always because they weren’t deserved. I was at a […]

A better feeling place is just a different ‘thought’ away

Posted on January 24, 2020January 22, 2020 by Julie Cross

Usually at this time of the year I am off doing a hike or some kind of adventure in nature… we have done the ‘3 Capes Trek‘ in Tasmania, the ‘Great Ocean Road Walk‘ in Victoria, the adventure that is ‘Hinchinbrook Island’ in Queensland and last year we did a 3 day horse ride in […]

Podcast: Service, service, service!! What happened to service??

Posted on January 24, 2020January 25, 2020 by Julie Cross

Service, service, service!! What happened to service?? I hear business’s complaining about business… blaming on line shopping… well how about we get back into our circle of influence, control what we can and lift our standard of service and get back to connecting with our customers! My little rant on that! Subscribe to the […]

How our language can have a big impact on our energy and what we attract

Posted on January 22, 2020 by Julie Cross

I am laying on the beach and there are a group of under 8 nippers in front of me… the adult group leader is having a bit of a chat to them and asks how they are, one little boy answers… ‘Well, I am having a really bad day because I stood on dog poo […]

Loving with Autism Update: Dreaming Big

Posted on January 22, 2020 by Julie Cross

A few weeks into #thomaskent can and we have been busy washing dogs, walking dogs, washing dogs, sitting houses, cleaning houses, washing houses… mowing lawns, making gardens, weeding gardens… Thomas is paying tor his own petrol, insurance and buys his own clothes and often his groceries… he doesn’t pay board just yet ? And so in true […]