Customer Service Posted on November 21, 2018November 29, 2018 by Julie Cross We can’t assume our staff know how to give awesome service… you have to train them! Train them don’t blame them! Enjoy the show? Make sure to subscribe to my podcast on iTunes here
Loving with Autism Update: Stupid Question Posted on November 18, 2018November 22, 2018 by Julie Cross I just ring Thomas from an airport coming up from work to check in. Thomas: Hey Mum. Me: How Tom, how are you? Tom: Good! Tom: Mum, are you inside or outside? (A question he asks everybody on the phone ) Me: Inside Tom… inside the airport waiting for the plane. Me: Thomas are you […]
Customer Service Posted on November 15, 2018November 22, 2018 by Julie Cross I just wanted to have a quick chat about training. Julie Cross here, and Julie Cross is passionate about service and there are many of us that are, because we’re always being served every day, and how frustrating it is when, to me, it’s just not hard to give great service, but it still has […]
Got attitude. Well bring it in. Posted on November 15, 2018November 22, 2018 by Julie Cross Bring the good attitude with you and then you get the rewards! Enjoy the show? Make sure to subscribe to my podcast on iTunes here
Moving In Posted on November 12, 2018November 13, 2018 by Julie Cross So tonight was/is a special night… the Universe has many amazing ways it works with us all and today was emotional and significant for sure… So it was 10 years ago… yes 10 years ago today that I went to see Flash in hospital not knowing it would be the last time we would see […]
Stay True to Your Message and You Posted on November 9, 2018November 13, 2018 by Julie Cross In case you needed reminding… When I started wearing sequins they said it was too ‘unprofessional’ but I kept wearing them anyway… Because a friend said that Sparkle reminded them of me (a message from the universe) and I knew it aligned perfectly with my message of having the courage to stand in your uniqueness […]
Ask Julie! ‘Do you have Botox and would you?’ Posted on November 8, 2018November 8, 2018 by Julie Cross Ask Julie! The things I get asked and my thoughts on those things! Since I have turned 50 I often get asked… ‘Do you have Botox and would you?’ Here are my thoughts on that. —– Transcription: Hi there, Julie Cross here, and it’s about asking Julie, the things that I get asked. So since […]
Loving with Autism Update: Kevin Tarlinton Award Posted on November 5, 2018November 8, 2018 by Julie Cross When Thomas started his school journey I remember dropping him off to the class room and left him screaming as I went to the Grade 1 Mummy’s morning Tea and falling into a snivelling mess… wondering how on earth this little boy that wasn’t able to talk yet and communicate with those around him was […]
Loving with Autism Update: Meaningful Connections Posted on November 5, 2018November 6, 2018 by Julie Cross Three people in my building this week have stopped me and said, ‘That tall young man called Thomas is your son?’ ‘Yes he is’ ‘Well I just have to tell you what a wonderful young man he is… he is always so polite, always takes the time to chat and ask us how we are […]
What Are You Thinking? Posted on November 1, 2018 by Julie Cross An insight into what goes on in my head! Enjoy the show? Make sure to subscribe to my podcast on iTunes here
