It is always an honour after speaking at a National Conference to be invited back to do a Road SHOW so that the team members that couldn’t be at the conference have the opportunity to experience the messages, and the energy and know for sure that they all have a profound impact on our clients, our customers and our success, everyone is THAT important.
We can’t assume that everyone knows how to manage their energy, leave their moods back stage and give awesome customers service … these all are learnt skills. Let’s train them instead of blaming them!