Category: Podcast

Welcome to the ‘Julie Cross’ Podcast SHOW!

What you can expect when you stop by is that you will be empowered, energised or entertained… or perhaps all three at once. This will happen through the sharing my thoughts, learning and reflections.

It will happen through storytelling, sharing both my stories and the stories of others, it will also happen through interviews with people, maybe not famous people but people on the street.

It is going to grow and change as we do and as I get to know what you want to hear. But what I can promise you is that no matter the content, my vision will always be take you on a ‘feeling’ journey leave you ‘feeling’ glad that you stopped by.

Enjoy!

And I look forward to reading your comments and thoughts.

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Podcast: #thomaskentcan… make me laugh

Posted on March 20, 2020 by Julie Cross

#thomaskentcan… make me laugh #thomaskentcan… make me laugh. You know there will always be a funny story somewhere with me! Autism tends to have no filter so I find myself having to be very aware of what Thomas is saying and how that is coming across to his customers… oh you just have to laugh! […]

Podcast: Leadership Versus Management

Posted on March 11, 2020 by Julie Cross

Leadership Versus Management… what is the difference between leadership and management and can we be good at one and not the other? It times of natural disasters and major challenges ‘Leadership’ is always under the spotlight, and rightly so, because it is in these times a country, or a community, needs a strong leader to […]

Podcast: #thomaskentcan..what we focus on grows

Posted on March 4, 2020March 4, 2020 by Julie Cross

#thomaskentcan… As many of you know I have helped Thomas start his own business, it has been difficult to find a job with Autism along for the ride and I was so tired of hearing everything he can’t do… and in case you don’t know my married name is ‘Kent’, so we called his business […]

Podcast: Reframing a challenging situation

Posted on February 26, 2020February 26, 2020 by Julie Cross

We will all have challenges to face and move through, it is helpful to notice your thinking so that you can ask yourself if it is serving you in this situation, and then remember that you can change your thoughts to improve your outlook which will empower you to take the steps necessary to […]

Podcast: Happy 2020

Posted on February 17, 2020 by Julie Cross

Happy 2020… and so the New Year is in full swing now and yet again it has begun with some major challenges… fires, floods and a virus… and maybe you have your own challenges too… but let us remember it will be up to us to make the year great no matter the circumstances, […]

Podcast: Why service is so difficult to manage

Posted on February 4, 2020February 13, 2020 by Julie Cross

Juile Cross Podcast what is service difficult to manage

Why service is so difficult to manage As we move into a new year in business let us put service in focus! And remember service has to be taught and managed… we can’t just hope they will get it right! Subscribe to the Julie Cross Podcast show on your favourite podcast […]

Podcast: The relationship between service and sales

Posted on January 30, 2020 by Julie Cross

The relationship between service and sales It seems that many team members have a ‘fear’ around asking for the sale or suggesting extra purchases… and often it stems from a fear of selling… so is it selling or is it service? Let’s get a whole new perspective on the relationship between sales and service… […]

Podcast: Service, service, service!! What happened to service??

Posted on January 24, 2020January 25, 2020 by Julie Cross

Service, service, service!! What happened to service?? I hear business’s complaining about business… blaming on line shopping… well how about we get back into our circle of influence, control what we can and lift our standard of service and get back to connecting with our customers! My little rant on that! Subscribe to the […]

Podcast: Song line 4 – Some action is required

Posted on December 11, 2019 by Julie Cross

And this is so often where it all falls apart. So many people talking the talk and not walking the walk. Robin Sharma says, ‘If only we did what we said we were going to do… I mean, just imagine that, just imagine we did all those things we said we would… some discipline is […]

Podcast: Song line 3 – I give and I receive!

Posted on December 4, 2019December 5, 2019 by Julie Cross

Yes, it is I give and I receive… we have to give to get back. Whatever we want more of we simply have to give more of. So, if we want more respect, we give more respect, we want more love, we give more love. And don’t wait for somebody else to get the giving […]